Telaura Crm Suite
Recommended business apps from our partners made to integrate with your Google Workspace account - from CRM, Project Management, Document Management, and Cloud Phone System. The new Telaura CRM Suite is a convergent CRM solution for large scale businesses re modules developed based on eTOM Business Process Framework and Shared Information Data Framework of TM enabled through Oracle ADF and Oracle SOA Suite. Telaura Customer and Account Management: Keeps and maintains customer and Published April, 2012 owners. Responsible from all functional activities of COM (Catalog and Order Management) Functional Team on Telaura CRM Suite Gathering analysis and propose custom solution to client according to the product abilities. Requirements Analysis & Functional and Technical Solution Design Ensure to deliver all design deliverables to client within KPI values. Telaura Suite 7.0 is a readily-integrated telco B/OSS package that provides a 360-degree customer view and allows offering specialized campaigns and employing unique strategies. Etiya – A pioneer in Telco CRM is taking over. Chun-Ling Woon, International CEO, Etiya discusses: – What new features have been introduced with the launch of Telaura Suite 6.0? – What new projects have been included with the aquisition of new customers? – What differentiates Etiya from the rest?
ISTANBUL--(BUSINESS WIRE)--Etiya, a leading provider of catalog-driven B/OSS for digital and communications service providers (CSPs), announced today that its Telaura implementation at Avea won the TM Forum Excellence award for Customer Centricity — Service Provider, as selected by a distinguished panel of industry executives and experts.
Telaura Crm Suite Software
Etiya’s Catalog Driven B/OSS and Telco CRM products won the Customer Centricity — Service Provider award by demonstrating the most effective use of TM Forum best practices and standards to improve customer centricity in terms of experience improvement and innovation. The product provides innovation in customer-life cycle, product-life cycle and order-life cycle management. By providing the mission-critical functions of CRM, product/service catalogs and order management, CSPs can launch new products within a few hours. The award highlighted Etiya’s implementation at Avea, an innovative mobile operator.
'Selection as finalists for the TM Forum Excellence Awards validates Etiya’s advanced technology, its use of best practices and standards to solve complex operator challenges and its continuous innovation,' said Ali Durmus, Etiya’s CEO. “As time-to-market and customer experience become increasingly important market differentiators, CSPs must simplify order management, provide end-to-end order visibility, and speed the delivery and fulfillment of all products. By uniting disparate catalogs into a single product catalog, Etiya’s real-time Telaura Suite for Wireless enables CSPs to reduce customer wait times, reflect individual customer offers and simplify complex order processes across all channels and organizations — resulting in exceptional customer experiences.”
The winners were named during the VIP Gala Dinner on June 1, 2015 in Nice, France, and then honored in front of more than 3,000 delegates during the opening keynotes at TM Forum Live! on June 2nd. Etiya will be exhibiting at the event in booth 64 from June 2-4.
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About Etiya
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Etiya is a leading Catalog Driven B/OSS, Telco CRM, Social CRM and Big Data Analytics supplier for Communications Service Providers. Etiya’s software products have been certified conformant to TM Forum Frameworx, which means they are industry-tested, open, and future-proof. For more information about Etiya, please go to http://www.etiya.com.